December 23, 2003
I then ventured out to finish some last minute Christmas shopping at the Keystone at the Crossing mall. It wasn't too crowded at 9:30 a.m. when I arrived. I hit the usual spots: Pottery Barn, MAC, Bebe, White Barn Candle Company, etc. (Yes, there was some minor browsing for me in there too). Indianapolis is becoming more and more like a small town to me. I literally ran in to 7 people I knew in the first hour of being at the mall. It slowed down my shopping, but was fun.
I then headed to Saks Fifth Avenue (our newest anchor store at this mall). Not a damn person would wait on me. This has happened to me there before. I really think it's because I'm young, because I've walked in looking like crap, and I've walked in there looking really nice. And still--I'm invisible.
I arrived in one of the departments and started looking for something I wanted to get my mom that I found on their website (And since Mom reads this, I'm going to have to be vague). I look around and the one that I need is on a mannequin. Rather than dismantle their "creation," I look around for someone to help me. I make eye contact with three freakin' sales people, and not one of them asks me if I need help. Now granted, I didn't look too great today (jeans, New Balance tennis shoes, wool turtleneck sweater, and IU law school hat), but that shouldn't matter. Since I'm trying to be a happy little elf, I don't get bitchy, but ask if someone can help me. Then they were more than willing. They even wrapped the gift too. They're lucky they crossed me on a good day.
I'm telling you though, they could really use a lesson in customer service.
Now it's time for a low-carb lunch and then work on my law review paper. UGH.
Posted by: Lawrenkm at
11:56 AM
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